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Service Department
Process Optimization Device
Nozzles and Feeders
P.M.D.
Machine Rebuild
Vacuum Pump Rebuild
Spare Parts
Monitor Kits
IP - QP Feeders
Feeder Calibration
Feeder Parts
CP 7 & CP 8
CP 6
CP 4
CP 2 & CP 3
QP 3
QP 2
NP 153
IP 3
IP 1 & IP 2
GL1, GL2 & GL5
Panasert Machines
Universal GSM
SMD 3 Vision System
 
 
Service Department
 
Rates:
1. Labor Rate - $125.00 per hour domestic and $150 per hour for international customers. Flexible shifts during weekdays, if customer’s production schedule requires and if scheduled in advance.
2. P.O.D. Fee - $75.00 per hour if required.
3. Travel Fee - $50.00 per hour. Our technician is at the customer’s location at the start of the
business week. We do not charge full labor rate for travel time.
4. Expense Rate - $150 per day, unless lodging at customer’s location requires a higher rate.
5. Mileage - $0.495 per mile. Mileage is not charged if engineer rents a vehicle. Airfare and car
rental will be charged at available rates when scheduled. Scheduling at least 2 weeks in
advance will reduce these charges.

Services Provided:
1. Machine maintenance and breakdown service.
2. Troubleshooting and repair of electrical and mechanical systems.
3. Machine rebuild. Examples: CP Series - cam box rebuilds, ball-screw replacement, turret
replacement, vision system component replacement, calibration; IP Series – placement head
rebuilds, ball screw replacement, vision system component replacement & calibration, multi-
tray unit component replacement & calibrations; QP Series – placement head rebuilds, ball-
screw replacement, vision system component replacement and calibrations.
4. Machine component rebuilds. Examples: CP-6 Series - placement head rebuild &
calibration, placement shaft rebuild & calibration CP Series - vacuum pump rebuild,
mechanical spool valve rebuild.
5. Training- Machine operator, preventative maintenance, calibration, troubleshooting,
lubrication, feeder inspection, maintenance, and calibration.

The Process Optimization Device, (P.O.D.)
Process Evaluation and Improvement Service:
1. Measure machine Cp & Cpk data.
2. Analyze statistical placement accuracy. Identify mechanical issues.
3. Calibration of machines utilizing measured statistical data.
4. Perform analysis and correction of programs including line balancing, program optimization, and component part data files.
5. Submit report of certified process data for customer’s evaluation.
 
Machines Serviced:
• Screen Printers – GSP and GP series
• Glue machines - GL 2, 5, GL 541
• CP machines - CP2, CP3 and CP4 series, and CP6 series, CP7 series of equipment.
• IP 1, 2, 3 series of equipment.
• QP machines - QP242, QP341, QP351
• Some experience on the following machines: NP series, XP series
Programming Software Platforms:
• MCS2
• F4G
• FujiCam
• Flexa
Contact Information:
Service Center
Mike Forseen
Senior Process Engineer
Mike@smtresearch.com
Phone (319) 367-5000
Cell (319) 601-1285
Fax (319) 367-5155
Main Office
James Krumenacher
President
Jim@smtresearch.com
Phone (847) 587-7200
Cell (847) 989-4367
Fax (847) 587-7851
SMT Research Inc.
37575 North Hwy 59
Lake Villa, IL 60046
Phone: (847) 587-7200
Fax: (847) 587-7851
info@smtresearch.com
SMT Research Inc.
Service Center
103 W. Washington St.
New London, IA 52645
Phone: (319) 367-5000
Fax: (319) 367-5155
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